Keep clients informed and projects organized from onboarding through delivery. Make it easy for clients to share assets, review work and understand what happens next.
You will collaborate with the sales, creative and client-services teams to move work from a clear brief to a dependable handoff. Strong communication, organized records and respect for client approvals are central to the role.
Responsibilities
Coordinate onboarding and client asset collection
Track approvals, deadlines and service questions
Maintain clear meeting notes and project updates
Job requirements
Excellent written and verbal communication
Comfort with shared calendars and project tools
Calm problem solving and careful handling of client information
Experience needed
1+ year in customer service, agency support or account coordination. Relevant work samples and demonstrated ability should accompany your inquiry where applicable.